Privacy Policy
Effective Date: November 2025
This Privacy Policy explains how Alice & Nora Boston collects, uses, and protects your personal information when you visit our website, create an account, or purchase our products. If you have questions, contact us at support@aliceandnora.com.
Who We Are
Business Name: Alice & Nora Boston
Email: support@aliceandnora.com
Business Hours:
Mon to Fri: 9:00 AM to 6:00 PM (ET)
Sat & Sun: 10:00 AM to 5:00 PM (ET)
Information We Collect
We collect personal information that you provide or that is collected automatically when you use our services.
Information you provide
- Full name
- Shipping address and billing address
- Email address
- Phone number
- Payment information handled by our payment processors
Information collected automatically
- IP address and device information
- Browser type and version
- Pages viewed, products viewed, and on site actions
- Cookies and similar technologies
How We Use Your Information
- Order processing: to confirm, prepare, and ship your order
- Customer support: to answer questions and resolve issues
- Service messages: to send order updates and shipping confirmations
- Improvement: to analyze site performance and optimize the shopping experience
- Marketing with consent: to send offers when you opt in
- Fraud prevention and security: to protect our customers and business
Sharing Your Information
We share personal information only when needed to provide our services or when the law requires it.
- Payment processors to securely process transactions
- Shipping and fulfillment partners to deliver your order
- Customer service and communication tools to manage support and notifications
- Analytics and site performance tools to improve our website and ads
We do not sell or rent your personal information.
Dropshipping and Fulfillment
We may ship items directly from our fulfillment partners. This helps us offer more styles and sizes and can reduce delivery time. In some cases packages may arrive in separate shipments. Your order emails always show the latest tracking and status.
Cookies
Our site uses cookies to power core functions, to remember your preferences, and to analyze traffic for improvements and marketing. You can control cookies in your browser settings. Some features may not work if you disable cookies.
Legal Bases
We process personal information for the following legal bases where applicable: to perform a contract with you, to comply with legal obligations, to pursue legitimate interests such as site security and improvement, and with your consent for optional marketing.
Data Retention
We keep your information only as long as needed for the purposes described above or as required by law. When information is no longer needed it is deleted or anonymized.
Your Rights
Depending on your location you may have the right to request access, correction, deletion, restriction, or portability of your personal information, and to opt out of marketing emails at any time.
- Access and correction: request a copy or correction of your data
- Deletion: request deletion where the law allows it
- Objection: object to certain processing including marketing
- Portability: request a copy in a portable format
- Marketing control: unsubscribe using the link in our emails
To exercise your rights contact us at support@aliceandnora.com. We respond within a reasonable time.
Children
Our website is intended for adults. We do not knowingly collect personal information from children.
Security
We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is fully secure. We work to keep your information safe and we review our safeguards regularly.
International Transfers
Our service providers may process information in the United States and other countries. We take appropriate steps to protect personal information during transfers.
Updates to This Policy
We may update this Privacy Policy from time to time. The Effective Date above shows the latest version. Material changes will be posted on this page.
Contact
If you have questions, requests, or complaints about this Privacy Policy or our practices contact us:
Alice & Nora Boston
Email: support@aliceandnora.com
Business Hours:
Mon to Fri: 9:00 AM to 6:00 AM (ET)
Sat & Sun: 10:00 AM to 5:00 PM (ET)