Payment Policy
Effective Date: November 2025
At Alice & Nora Boston, we offer secure and convenient payment options to make your shopping experience simple and safe. Available payment methods may vary depending on your country or region.
Accepted Payment Methods
- Credit and debit cards (Visa, MasterCard, American Express)
- Shop Pay
- Apple Pay and Google Pay
During checkout, you will see all available payment options for your location. Alice & Nora Boston reserves the right to update or remove payment methods at any time.
Payment Security
All transactions are processed through a secure SSL-encrypted connection. This ensures that your payment details are fully protected and never stored on our servers. We use trusted and certified third-party payment providers to process every transaction safely.
Order Processing
Your order will be processed once the payment is successfully completed. If payment authorization fails or is declined, the order will not be confirmed. Please make sure that all billing information is accurate to avoid delays.
Refunds
If you are eligible for a refund, for example after an approved return, the amount will be refunded to your original payment method within 30 days after the returned item has been received and inspected. Refund times may vary depending on your bank or payment provider.
Currency
All prices on our website are listed in U.S. Dollars (USD) unless stated otherwise. If you are shopping from another country, your payment provider may apply currency conversion fees.
Fraud Prevention
Alice & Nora Boston reserves the right to verify and review any order that shows irregular activity or potential fraud risk. Orders may be placed on hold until verification is complete.
Contact Information
If you have questions about billing, refunds, or payment processing, contact our support team:
Alice & Nora Boston
Email: support@aliceandnora.com
Business Hours:
Mon to Fri: 9:00 AM to 6:00 PM (ET)
Sat & Sun: 10:00 AM to 5:00 PM (ET)